Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Water damage on Mac book air

What to do after spilling wine on MacBook Air keyboard?


MacBook Pro 13″, macOS 10.13

Posted on Dec 31, 2021 7:00 AM

Reply
Question marked as Best reply

Posted on Dec 31, 2021 7:04 AM

Welcome to the Apple Support Communities.


Since this is accidental hardware damage, your Mac needs to be serviced. Contact Apple Support here to learn about repair options: Get Support.


Also, only go to Apple, an Apple Authorized Service Provider, or send your device to Apple for service (if applicable or available). Do not go to a 3rd party or attempt a repair yourself. This is for the assurance of authorized and professional repairs that use genuine Apple parts. Please refer to this from Apple Support:

Beware of counterfeit parts
Some counterfeit and third party power adapters and batteries may not be designed properly and could result in safety issues. To ensure you receive a genuine Apple battery during a battery replacement, we recommend visiting an Apple Store or Apple Authorized Service Provider. If you need a replacement adapter to charge your Apple device, we recommend getting an Apple power adapter.
Also non-genuine replacement displays may have compromised visual quality and may fail to work correctly. Apple-certified screen repairs are performed by trusted experts who use genuine Apple parts.


Jack

2 replies
Question marked as Best reply

Dec 31, 2021 7:04 AM in response to MaryNguyennnn

Welcome to the Apple Support Communities.


Since this is accidental hardware damage, your Mac needs to be serviced. Contact Apple Support here to learn about repair options: Get Support.


Also, only go to Apple, an Apple Authorized Service Provider, or send your device to Apple for service (if applicable or available). Do not go to a 3rd party or attempt a repair yourself. This is for the assurance of authorized and professional repairs that use genuine Apple parts. Please refer to this from Apple Support:

Beware of counterfeit parts
Some counterfeit and third party power adapters and batteries may not be designed properly and could result in safety issues. To ensure you receive a genuine Apple battery during a battery replacement, we recommend visiting an Apple Store or Apple Authorized Service Provider. If you need a replacement adapter to charge your Apple device, we recommend getting an Apple power adapter.
Also non-genuine replacement displays may have compromised visual quality and may fail to work correctly. Apple-certified screen repairs are performed by trusted experts who use genuine Apple parts.


Jack

Water damage on Mac book air

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.