You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple iPhone trade in.

So ive been looking into getting a new iPhone and letting go of my 8 plus with a trade in to go towards the new phone. The only problem is that my 8 plus has a scratch/crack on the camera lense that doesnt effect the camera. Will apple still let me trade this in at full value ($160) or less. I dont feel like this should be too big of an issue since apple replaces the body of their refurbished phones.

Posted on Dec 31, 2021 11:31 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 31, 2021 11:38 AM

That would zero out the trade-in value. If there's anything wrong other than the battery or front screen assembly, that basically means nothing. I get that it sounds unfair, but that's kind of the way it is. However, you might be able to sell it privately for a decent price.

3 replies
Question marked as Top-ranking reply

Dec 31, 2021 11:38 AM in response to cadenm1223

That would zero out the trade-in value. If there's anything wrong other than the battery or front screen assembly, that basically means nothing. I get that it sounds unfair, but that's kind of the way it is. However, you might be able to sell it privately for a decent price.

Dec 31, 2021 12:18 PM in response to cadenm1223

Yeah. Trade-ins typically go into making replacement iPhones for the next customer. I'm not sure if there are any iPhone 8s being replaced under warranty or AppleCare+, but they're still available for out of warranty replacements. Replacement iPhones don't necessarily need to be cosmetically perfect, but they're supposed to be functionally perfect outside of the battery which always gets replaced. A scratch on the camera cover would seem to be a functional issue.

Apple iPhone trade in.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.