You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: TonyPlack
TonyPlack Author
User level: Level 1
31 points

iMessage size does not reflect reality.

I purchased a new phone in Feb. I did not restore a backup. Messages was taking 3.6G of my iDrive. I deleted all but 5 messages.


I now have 4.7G of iMessages with only 30 messages. It never reduced in size. How do I get iCloud to either mirror these messages so I can delete them, or get iMessage to reflect my phone? Off/On in the settings has been tried with various reboots, etc. This seems to be a fault in iCloud.


Can I just delete EVERYTHING in iCloud and start over?

Posted on Dec 31, 2021 9:29 PM

Reply
Question marked as Top-ranking reply
User profile for user: TonyPlack
TonyPlack Author
User level: Level 1
31 points

Posted on Dec 31, 2021 10:19 PM

Found it. There is a feature I didn't notice before that allows one to disable and delete.

View in context
1 reply

iMessage size does not reflect reality.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up