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Charging problem

So when I’m gonna put the IPad and charge it it won’t charge. I’ve tried new cables other adapters and even seeing if it haves dust in the charging hole. I found a solution but I gotta repeat it if I want it to charge so I force restart the iPad if it still doesn’t work I twist on the cable a little, I have this problem to this day. Is there anything you guys know to make it charge normally?

iPad Air, iPadOS 15

Posted on Dec 31, 2021 11:08 PM

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Question marked as Best reply

Posted on Jan 1, 2022 1:52 AM

If you already tried (to no avail) all the steps provided in this support article:--> If your iPad won't charge - Apple Support, it sounds like a battery problem, but we, just users like you, cannot diagnose that kind of issue remotely, sorry.


I suggest that you contact Apple Support directly (they have tools to run remote diagnostics, battery included) using this link:--> Get Support, or make an appointment (*) and have your device+charger+cable inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

1 reply
Question marked as Best reply

Jan 1, 2022 1:52 AM in response to Olixara

If you already tried (to no avail) all the steps provided in this support article:--> If your iPad won't charge - Apple Support, it sounds like a battery problem, but we, just users like you, cannot diagnose that kind of issue remotely, sorry.


I suggest that you contact Apple Support directly (they have tools to run remote diagnostics, battery included) using this link:--> Get Support, or make an appointment (*) and have your device+charger+cable inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

Charging problem

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