Transferring Iphone 11 to iphone 13

Hi friends

I have been having trouble transfer my 11 to 13 - the TRANSFER CANNOT BE COMPLETED - NOT ENOUGH SPACE keeps popping up and its driving me nuts


ive checked my iphone storage already and it shows that i have 30GB free... is that not enough to transfer the 11-13 ?

im so confused

also mind you im not the most tech savy - please let me know how i can resolve this


Thanks

iPhone 13, iOS 15

Posted on Jan 1, 2022 7:56 AM

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Question marked as Top-ranking reply

Posted on Jan 2, 2022 9:58 AM

Greetings beee16, 


We understand that you’re attempting to transfer data from one device to another and are receiving an error about device space. 


Could you please tell us how you’re attempting to transfer this data? For example, are you using Quick Start when first setting up your iPhone 13, are you restoring a backup or something else? 


When you see a message about storage space, the next question we’d have is what’s the capacity of your iPhone 11 and what’s the capacity of your iPhone 13? You’ll find that in Settings > General > About under Capacity. 30 GB may not be enough, depending on how much data is on your iPhone 11. 


Thanks. 

3 replies
Question marked as Top-ranking reply

Jan 2, 2022 9:58 AM in response to beee16

Greetings beee16, 


We understand that you’re attempting to transfer data from one device to another and are receiving an error about device space. 


Could you please tell us how you’re attempting to transfer this data? For example, are you using Quick Start when first setting up your iPhone 13, are you restoring a backup or something else? 


When you see a message about storage space, the next question we’d have is what’s the capacity of your iPhone 11 and what’s the capacity of your iPhone 13? You’ll find that in Settings > General > About under Capacity. 30 GB may not be enough, depending on how much data is on your iPhone 11. 


Thanks. 

Jan 3, 2022 3:39 PM in response to beee16

beee16, 


Thanks for this additional information, that’s what we were wanting to know.


Alright, let's see if we can try another method for transferring data. Do you create backups of your iPhone to iCloud or perhaps to a computer? In order to use iCloud for backups, it sounds like you’d need to have upgraded iCloud storage in order to make the backup. You can check for the most recent iCloud backup in Settings > your name > iCloud > iCloud backup. 


If there is a current iCloud backup, instead of using Quick Start on your iPhone 13, let's skip that by choosing Set Up Manually and opt to restore from the backup.


Thanks. 

Jan 2, 2022 5:03 PM in response to AnnieL2

HI Annie,


So basically both iphone 11 & 13 are 256 GB - i've been trying to do the transfer through the quick start i think thats what its called where i connect the 11 & 13 together and have the data transfers from phone to phone that way - not sure the term used for that but i need to scan the weird moving dots with my 11 to start the transfer on my 13

i have about 40 GB avail on my 11 still.... :(

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Transferring Iphone 11 to iphone 13

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