Warranty for MacBook Pro

I’m wondering if warranty for the MacBook Pro is two years. I have got black screen and my MacBook is just 1.5 years old.

please help me find the right direction thanks 😊

Posted on Jan 1, 2022 12:27 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 1, 2022 12:52 PM

mavey35 Said:

"Warranty for MacBook Pro: Sorry no I didn’t purchase AppleCare. just checked the coverage and it says maybe covered under U.K. consumer law. if you can please help me with this. Just uploading the pic of screen"

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Contact Apple Support:

Not certain about "U.K. consumer law". So, contact Apple Support, to find out where to go from here.

Apple Contact Info:

Why the Wait:

Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)


Show this Firsthand:

While in the phone show this to the Apple Rep through use of your iPhone's camera. See my User Tip: Screenshare your iPhone with the Camera App Enabled to Easily Converse Over-the-Phone with Apple Support - User Tip

10 replies
Question marked as Top-ranking reply

Jan 1, 2022 12:52 PM in response to mavey35

mavey35 Said:

"Warranty for MacBook Pro: Sorry no I didn’t purchase AppleCare. just checked the coverage and it says maybe covered under U.K. consumer law. if you can please help me with this. Just uploading the pic of screen"

-------


Contact Apple Support:

Not certain about "U.K. consumer law". So, contact Apple Support, to find out where to go from here.

Apple Contact Info:

Why the Wait:

Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)


Show this Firsthand:

While in the phone show this to the Apple Rep through use of your iPhone's camera. See my User Tip: Screenshare your iPhone with the Camera App Enabled to Easily Converse Over-the-Phone with Apple Support - User Tip

Jan 1, 2022 12:34 PM in response to mavey35

mavey35 Said:

"Warranty for MacBook Pro : I’m wondering if warranty for the MacBook Pro is two years. I have got black screen and my MacBook is just 1.5 years old. please help me find the right direction thanks"

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Getting this Serviced:

So, did you purchase AppleCare with this? If so, take it to you local Apple store for Genius Bar Apportionment. Check here: Check Your Service and Support Coverage - Apple Support


Setting up a Genius Bar Appointment at your local Apple Store:

  1. Siart here: https://www.apple.com/retail/geniusbar/
  2. Scroll down to the Bottom of the page
  3. Click the Get hardware help button
  4. Proceed from there as necessary.


Troubleshooting a Black Mac Screen:

Go Here: If your Mac doesn't Turn On or Start Up - Apple Support

For Intal-Based Macs:: Try Resetting the SMC and NVRAM, but this time, using an external keyboard. Connect an external monitor and see if you get an output.

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Warranty for MacBook Pro

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