You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I have looked at support forums and it suggests looking at whether a panic-base file is created.
Having looked there are dozens of these. I have deleted old apps that I nolonger use that migrated from my old iPhone 8.
Some people seem to say it is a hardware error - others that it is a software error.
Any ideas on what else I can do.
iPhone 13 Pro
Take a Backup either on iCloud after enabling all iCloud Options ((Preferable) or iTunes (Encrypted).
Settings > General > Reset > Erase All Content & Settings > [Do not keep anything on the device]
If you are given the option to Erase and Erase and Keep Data Plan (Dual SIM) Then Select Erase and Keep Data Plan
Set it up as a new device and check if the same issue recurs, probably it won't.
Please follow the steps in the following link for support with this issue: If your iOS device restarts or displays the Apple logo or a spinning gear unexpectedly
Thank you for your reply. I was reading the posts on here - not hearsay.
I think what you suggest is the nuclear option. Going to start by seeing the impact of deleting my old apps.
If it stabilises then fingers crossed. If this fails, then I will wipe it as you suggest.
mm48452 wrote:
I have looked at support forums and it suggests looking at whether a panic-base file is created.
Please don't go by hearsay.
Right - just wiped the iphone 13 and set it up as a new phone. And paired my apple watch with it and hey presto - started crashing again. Does this mean it is a hardware fault??
Just bought a brand new iPhone 13 and it has now randomly restarted about a dozen times
