Grey lines/ bars at the bottom of iPhone 6

hello, i just would like to ask any help about the current status of my iphone 6. basically, my iphone 6 has “grey bars/ lines” at the bottom, refer to photo below. the “bars/ lines” appeared on december 26, 2021. my iphone 6 wasn’t drop or knock on anything when the day that the “bars/ lines” appeared that’s why i’m seriously concern. in addition, there’s no problem at all about the screen specifically on the area where the grey lines/ bars are as i can still touch it perfectly fine and it is responsive. however, it has also a black spot/ circle on the lower left bottom, but i think it’s getting better as it’s becoming smaller each day. lastly, i noticed that sometimes the lines/ bars are turning into different colors.


i guess the problem is how to get rid of the lines, because i think the black spot or circle is getting better as it is becoming small each day and when i charge the phone.


please, to those who have the same problem on their phone but already got if fixed, i would highly appreciate it if you could share any information/ advice/ help to resolve my problem.


thank you so much and please stay safe everyone. <3


p.s. please excuse the super low quality photo as i’m using my old phone just to take it for your reference. :)

iPhone 6, iOS 12

Posted on Jan 2, 2022 4:30 AM

Reply
1 reply

Jan 3, 2022 6:55 AM in response to itsmejoneee

Hi itsmejoneee,


Welcome to Apple Support Communities. We understand that you're having an issue with the display on your iPhone 6. We'd like to help.


From what you've shared, it's possible that this issue is related to a hardware issue on your iPhone. To best confirm that, you'll want to create a backup and then restore the iPhone to factory settings. When you set up the iPhone as new, seeing how the display looks will confirm to you if this is a hardware or a software issue.


Follow these steps to get that started:


Restore your iPhone, iPad, or iPod to factory settings


If you continue to have issues with the display while the iPhone is set up as new, you will want to Contact Apple Support to look into service options in your area.


Let us know how that goes.

Take care!

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Grey lines/ bars at the bottom of iPhone 6

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