Cannot send Mail - Server is rejected email when sent using cellular but NOT when send from home over WIFI

Do I need to enter an alternative smtp address e.g. a gmail one?


the iphone is using iOS 15.2 although it still happened using 13.2


the email is placed in the outbox and is sent when we get home

Posted on Jan 2, 2022 9:18 AM

Reply
1 reply

Jan 3, 2022 8:32 AM in response to PeterjHR

Salutations PeterjHR, 


We understand that you’re having an issue sending emails when connected to cellular data. 


If you have more than one email account set up on your iPhone, does it occur with multiple accounts? Are you able to receive emails when connected to cellular data from that account? 


Here are some additional steps to take - If you can’t send email on your iPhone, iPad, or iPod touch.


Thanks. 

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Cannot send Mail - Server is rejected email when sent using cellular but NOT when send from home over WIFI

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