grainy photos

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Level 1

5 points

grainy photos

The photos taken with iPad Pro 5th gen are grainy and the colors are not correct. The iPad has had little use, I have five iPads, this one and the previous one take these horrific photos, is there a fix for it?

iPad, iOS 9

Posted on Jan 2, 2022 9:54 AM

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Answer 1

ShannonM1

Community Specialist

Jan 16, 2022 5:11 AM in response to It shotinaz

Understood It shotinaz,

We'd recommend testing in some different lighting environments, with and without flash, to determine if this was caused by the lighting or if this persists across multiple scenarios. Additionally, take a photo with a focus up close and one focused on a far object. That will help narrow down the cause. Let us know what you discover!

Cheers!

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Answer 2

ShannonM1

Community Specialist

Jan 3, 2022 8:45 AM in response to It shotinaz

Hello It shotinaz,

We understand that you're having some trouble with your iPad camera. Do you have any case or cover on the iPad? Also, does this occur in multiple settings such as different levels of light and indoor/outdoor locations?

Also, were any camera settings changed using these steps? Change advanced camera settings on your iPad

Thanks!

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Answer 3

It shotinaz Author

Level 1

5 points

Jan 15, 2022 6:28 PM in response to ShannonM1

There was no cover on the iPad and camera settings were never adjusted. Used as aim and shoot. There was room light coming from the left of the subject but it was filtered through drapery and the Christmas tree. The flash was set to auto. All of our Christmas photos were garbage nothing came out clear. It is very frustrating! I have no idea why this is happening!

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grainy photos

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