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User profile for user: BatCatRat4
BatCatRat4 Author
User level: Level 1
6 points

Issue with Whatsapp Voice Call Audio

Is this just me or everyone who is currently having iOS 15.2?

I have recently shifted from Android to iOS. I am on an iPhone 13 pro max now. My issue is that whenever I am on a whatsapp voice call, my audio gets from some reason. The other person on my call says that they cannot hear me. This happens when I rest the phone between my ear and shoulder. They can only hear me properly once I hold the phone and bring it much much much closer to my mouth. Moreover, whenever the screen blacks out during a call( that’s when I press the phone against my ear) the same audio disconnect happens. Please help

iPhone 13 Pro Max, iOS 15

Posted on Jan 2, 2022 11:53 AM

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User profile for user: AnnieL2
AnnieL2
User level: Community Specialist

Jan 3, 2022 9:42 AM in response to BatCatRat4

Greetings BatCatRat4, 


We understand that when using the WhatsApp app for a phone call, you’re noticing an issue with the bottom microphone. 


Let’s work to isolate. Does the same thing happen when using the Phone app on your iPhone? Is there a case on your iPhone and if so, does removing that case change anything? Any change with speakerphone or when using headphones with your iPhone? 


Here are a few steps to take - If the microphones on your iPhone aren't working


Thank you. 

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Issue with Whatsapp Voice Call Audio

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