📢 Newsroom Update
Apple introduces AirPods 4 and the world’s first all-in-one hearing health experience with AirPods Pro 2. Learn more >
Apple introduces AirPods 4 and the world’s first all-in-one hearing health experience with AirPods Pro 2. Learn more >
Did you know?
General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.
General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.
Hey All,
I had to update my iPhone 12 mini to iOS 15.2 to be able to pair to my apple watch 7. As SOON as I updated, My AirPods Pro will not stay connected to my phone longer than a minute and then disconnect completely and show up as "Not your AirPods Pro".
Apple has said they "Have not heard of this issue before" and may have to have the Techs look at my phone and AirPods.... Has anyone else had this issue?
Thanks,
George
Hello georgewood87,
We see you're having issues with your AirPods, and we'd like to help out.
We'd recommend trying a reset of the AirPods using these steps: How to reset your AirPods and AirPods Pro
You'll then need to set them back up again with the device: Connect your AirPods and AirPods Pro to your iPhone
If the issue persists, we'd recommend following up with Apple Support directly for a further investigation: Get Support
Cheers.
Ios 15.2 & AirPods Pro
