I am trying to access a number of Excel spreadhseets that I am certain that I have not deleted. One is a folder containing tax docs, and the other spreadsheeets were last accessed on 10/21/21. All of a sudden I cannot find them? Help!!!

I can't seem to access a number of Excel files that I accessed as recently as 10/21/21. I upgraded to Big Sure recently and also upgrade to MS 365. Help!!!












MacBook Pro 15″, macOS 11.6

Posted on Jan 2, 2022 3:39 PM

Reply
2 replies

Jan 2, 2022 4:19 PM in response to dianab717

What version of macOS were you using before upgrading to Big Sur?


Where were the items located? Were they being synced to the cloud as part of iCloud, One Drive, Google Drive, Drop Box, etc? Is that cloud syncing service still enabled? Or maybe you just activated the cloud syncing service which may affect the items located in the Desktop, Documents, and Downloads folder. I don't use any of these cloud file syncing services so I cannot provide any more details.


Check the Trash to see if they may have been accidentally deleted.


If you cannot find the files, then restore them from your backup.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I am trying to access a number of Excel spreadhseets that I am certain that I have not deleted. One is a folder containing tax docs, and the other spreadsheeets were last accessed on 10/21/21. All of a sudden I cannot find them? Help!!!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.