My wife's Apple ID was locked and she received
a text letting her know she can reset it in 13 days.
Why will it take 13 days?
Also it said we could check the status at iforget.apple.com but that just has me enter a trusted phone number. Which I have done, but never receive the text to complete the reset??
iPhone 13
The Recovery Process is an automated process and the length of time it takes can vary a lot. Apple ID Support can only answer your questions. They can't intervene in or speed up the process. The article below has some suggestions to shorten the time the process takes.
Apple ID - Recover your Apple ID with two-factor authentication account recovery. *
The only way to reset it instantly is to remember the password and sign into your Apple ID.
The Recovery Process is an automated process and the length of time it takes can vary a lot. Apple ID Support can only answer your questions. They can't intervene in or speed up the process. The article below has some suggestions to shorten the time the process takes.
Apple ID - Recover your Apple ID with two-factor authentication account recovery. *
The only way to reset it instantly is to remember the password and sign into your Apple ID.
Unlock Account
