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Level 1

4 points

Iphone not working

my iPhone 11 max pro keys are not working, I tried to restart my phone by pressing the lock and volume buttons but nothing is working.

iPhone 11 Pro Max

Posted on Jan 2, 2022 4:03 PM

Top-ranking reply

Community+ 2024

Level 10

127,327 points

Posted on Jan 2, 2022 4:07 PM

To force restart, quick press volume up, quick press volume down, press and hold the side button.

The quick presses do need to be quick, too.

If you have a case, remove it, and try the three-button sequence again.

If that fails, use the Get Support link in the upper right of this webpage, and discuss your options with Apple Support.

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