I have tried to update iPhone in a Mac computer after update and after being asked the passcode for the screen. iPhone game me message of “iPhone unavailable”
[Re-Titled by Moderator]
iPhone 11 Pro, iOS 14
AmbiguousCROOK wrote:
worthless. awesome IPHONE you suck I can't et into my phone nor restart it and you already scammed me $800.....thanks
That’s one way to look at it. The other way is simply restore your phone as described on this very page and you will have a working $800 phone. In fact, I’ll even repeat the instructions so you don’t have to scroll up to see them:
If your iPhone has iOS 15.2 or later installed, check out this link→How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support. Otherwise:
See this Apple support link→If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support
Or watch this companion video ⬇️
After restoring the phone using one of the methods above you can restore your most recent backup.
what did u do?
See the answer from deggie, right above your post. Or watch this video:
If you watch the YouTube video posted by Lawrence Finch that is the method shown.
Have you checked out the other posts in this thread?
What happened was you “butt dialed” an incorrect passcode several times because the phone was in your pocket against your body.
If you really want to carry your $1,000 piece of delicate electronic equipment in your pocket carry it with the screen away from your body, or put it in a slip case.
I always carry my phone the same way sir. I was just trying to provide insights to what experienced and how I experienced it. But take it as you will sir.
to be even more clear, I have dialed my password mistakenly and I’ve had my phone locked for a minute. Never seen it say 15 minutes.
i think everyone carries their phone however they please. But good luck to everyone whose having this issue. Hopefully y’all can have it resolved sooner rather than later.
colm97 wrote:
Numerous people in this thread report the lockout when the phone is charging or on a bedside table, overnight, when automatic updates deploy, without the passcode being entered even a single time. That’s what happened to me.
True, however, I was answering a very specific question from someone who did not report that problem, and described a different scenario. Not all symptoms have the same root cause.
The problem happened to me this morning as well. I woke this morning, unplugged my iPhone XR from my adapter and then found my phone showed "iPhone Unavailable".
I went to Apple store Taipei 101 and consulted an assistant directly, but unfortunately, he knew nothing about the issue and told me that the only thing I can do is to reset my iPhone to factory default. However, I never backed up my iPhone data, so I am unable to restore my data.
I have numerous precious data in my iPhone and am eager to know know how I can fix this issue without resetting my phone to factory default.
Really hope to get the solution from Apple or anyone in community.
The point is not about if I have backed up data or not. The point is I didn't execute any wrong procedure, forget my password or lose my smart phone but just proceeded normal charging. This is Apple's issue which they have to fix. Backup or not is personal freedom. However, locking user's iPhone after charging is absolutely Apple's bug and they have to be responsible for this bug. Whether developing backup behavior or not is not their excuse. Backup is just backup.
And if your phone was stole, lost, thrown under a bus or dropped in a toilet and you didn’t have a backup, that would be Apple's “bug” also? Hardware failures happen from many causes. You need to be prepared for them, or you will lose data.
And if you just swipe your finger across the screen, tap an icon, check your email, watch clips on Youtube, and then suddenly your iPhone is totally locked out, that would be your bug as well?
The way you replied to me represents you didn't read my reply completely. I don't know if you tried to mislead everyone in this thread and I don't want to argue with you herein either. This argument is pointless and not helpful for solving this problem.
I will seek a more constructive way to solve this issue on my own, since it looks Apple is indeed more and more arrogant to their users.
BR
What caused it is irrelevant. The phone is disabled, and the only way to make it usable is to follow the steps in the related Article at the top of this page. Look all you want, but you would just be wasting your time.
DocBlaq wrote:
People came on here to get insight on how to fix the problem....some people, like me, noticed it while it was charging.
I was not responding to you. My reply was a very specific response to someone else, who described how they used their phone. If that doesn’t apply to your issue feel free to ignore my post. And the way to fix the problem has been posted many times in this thread, as well as being covered in the Related Article at the top of every page in the thread.
khynaria wrote:
It’s doing the same for me how do I get it off of the screen
If you watch the YouTube video I posted above that will solve your issue, and you won’t have to go to an Apple store (although that is still an option, but much more time-consuming).
What options are there to reset an iPhone that is locked out and the only option on the phone is an emergency call and due to the locked state my Mac won't recognise it. Not an issue with my Mac as when I plug in my other iPhone it comes up instantly in finder.
"iPhone unavailable" message on lock screen
