Iphone 8 Receiver/front microphone Voice Volume Low

Hi guys 🙋🏻‍♀️


I have been struggling with this issue for a long.

Here is the thing; when I receive calls or make a call I can’t hear very well. But the ringer is OK.


During call;

-Voice volume is very low

+ If I choose speaker on screen, the voice volume is OK

+ Speaker works properly (verified by caller/receiver)


*Turned back to normal with update then problem occurred with other update. And it went like that many times -in the loop...




iPhone 8

Posted on Jan 3, 2022 12:00 AM

Reply
1 reply

Jan 3, 2022 12:18 AM in response to revlandred

Hi,


Sorry to hear you are having issues with your iPhone.


You mentioned that the issue occurs intermittently based on certain iOS updates. If you think the issue may be related to software, I would recommend placing your device in recovery mode and restoring to factory settings via iTunes on a Mac or PC.

This will erase the device, including the currently installed iOS, then reinstall iOS.



This should resolve your issue if related to software.


However, if the device has liquid or accidental damage, or you think it is not related to software, I would recommend contacting Apple Support for further assistance, and to possibly run diagnostics on the device to confirm hardware failures.



Hope this helps.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Iphone 8 Receiver/front microphone Voice Volume Low

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.