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how do i turn off primary on iphone 13

My iPhone 13 says PR and PE . I have 2 phones using my sign in. How do I turn the PR and PE off?

iPhone 13, iOS 15

Posted on Jan 3, 2022 12:06 AM

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Question marked as Top-ranking reply

Posted on Jan 3, 2022 6:17 PM

Hey there dwwarring35,


Thanks for reaching out to the Apple Support Communities. We'd be happy to take a closer look into this with you.


To get started, when you say that you're seeing PR and PE, are you seeing this next to your recent calls in the Contacts app? If so, it sounds like you may be using an iPhone with Dual SIM. If that's the case the PR you see is likely referring to contacts made with your primary number, while the PE is showing calls made on your personal number.


For more details and how to set your plans and default number, check out this link here: Using Dual SIM with an eSIM - Apple Support


If referring to something different, provide us with more details on the issue and where you're seeing this at on your device; we'll continue from there.


Take care.

4 replies
Question marked as Top-ranking reply

Jan 3, 2022 6:17 PM in response to dwwarring35

Hey there dwwarring35,


Thanks for reaching out to the Apple Support Communities. We'd be happy to take a closer look into this with you.


To get started, when you say that you're seeing PR and PE, are you seeing this next to your recent calls in the Contacts app? If so, it sounds like you may be using an iPhone with Dual SIM. If that's the case the PR you see is likely referring to contacts made with your primary number, while the PE is showing calls made on your personal number.


For more details and how to set your plans and default number, check out this link here: Using Dual SIM with an eSIM - Apple Support


If referring to something different, provide us with more details on the issue and where you're seeing this at on your device; we'll continue from there.


Take care.

Jan 7, 2022 11:10 AM in response to dwwarring35

dwwarring35,


Thanks for providing those additional details.


Going forward, you may be able to remove cellular plan from your personal device using the steps listed in the this link here under the "Erase your eSIM" section: About eSIM on iPhone - Apple Support


If unable to remove the cellular plan, or if you have any other questions, we'd recommend reaching out to Apple Support directly from this link here: Get Support - Apple


We hope that's able to help.


Take care!

how do i turn off primary on iphone 13

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