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Stuck in restore mode

6th Gen IPAD Wi-Fi Cellular is stuck at restore screen.

I've tried iTunes different versions and the latest version on win10, tried different USB cables too but always get error 4013.

Data is backed up by Apple but I don't care about the data I just want to get it working again.

I'll try anything as can't afford to replace it.

TIA.

iPad, 14

Posted on Jan 3, 2022 10:16 AM

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Posted on Jan 3, 2022 10:17 AM

That usually means a hardware or firmware problem, and a discussion with Apple.


If you see error 9, 4005, 4013, or 4014 when you restore your iPhone, iPad, or iPod touch - Apple Support

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Stuck in restore mode

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