Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Network Settings and Mail

I have been noticing that lately when I read mail on my iPad there is a message “Your network settings prevent content from loading privately.” I use Yahoo! For my e-mail. How do I eliminate this message?

Posted on Jan 3, 2022 11:15 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 4, 2022 3:14 PM

Jeff, I am using a VPN with my iPad. I read the article linked to the answer, and apparently this began with iPadOS15, so it looks as if I will have to click on Load Content every time in order to avoid having to look at an e-mail with most pictures and graphics taken out. I was hoping I wouldn't have to do that, but I think that I am glad I know this now.

3 replies
Question marked as Top-ranking reply

Jan 4, 2022 3:14 PM in response to Jeff_W.

Jeff, I am using a VPN with my iPad. I read the article linked to the answer, and apparently this began with iPadOS15, so it looks as if I will have to click on Load Content every time in order to avoid having to look at an e-mail with most pictures and graphics taken out. I was hoping I wouldn't have to do that, but I think that I am glad I know this now.

Jan 4, 2022 3:21 PM in response to sheldan1955

Apple’s default Mail settings now initially block download of embedded content - whereas iPadOS14 and earlier this behaviour had to be configured if required. This security measure is intended to inhibit loading of potentially unsafe content until such time as the recipient has had opportunity to review the email - and determine whether or not the received email is from a trusted or expected source.


Whilst not recommended, should you wish to change this protective behaviour and automatically download all content, a simple change can be made in your device settings:

Settings > Mail > Privacy Protection > Block All Remote Content - set to OFF


This screenshot shows the relevant setting in its more secure state:




If settings are left is their more secure state, embedded content can be simply loaded if appropriate using the Load All Iimages button:




it is perhaps worthwhile to understand the reasoning for the default behaviour - whereby embedded images are not initially loaded…


By delaying loading of images until the body text is verified by the recipient, potentially malicious content and trackers are not loaded before the recipient has had opportunity to verify that the email is from an expected source or sender - or, for unsolicited email, taken the positive decision to download all content. Most legitimate email has adequate “body” to establish whether of not the email is (a) legitimate and (b) of interest to the sender.


If instead all content is loaded by default, malicious content is given opportunity to run malicious code or attempt a malware exploit. Similarly, images that contain (or are themselves) trackers will notify the actor that the email has been opened. At the very least, the sender of a broadcast phishing email is notified of a “live” mail account and recipient.


Additional supporting info can be found here:

If you see 'Unable to load remote content privately' at the top of an email - Apple Support


Network Settings and Mail

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.