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I used to be able to play music from my iPhone XR on my Bose Sound Dock Series 2 using a lightning-to-old-Apple connecter plug. Now I get no sound and, at least once, a message on the phone saying "device not supported".
Anyone know if support for the Bose speaker was suddenly dropped with an iOS update?
Thanks.
iPhone XR
Hello auntiepeanut,
Thank you for using Apple Support Communities.
We understand that you are unable to play music from your iPhone to your Bose Sound Dock speaker. You get no sound and an occasional message saying "device not supported". We would recommend taking a look at the following support article to address the error message:
If you see an ‘Accessory may not be supported’ alert - Apple Support
Best regards.
Well, I'm afraid that support article did not address my problem. My iPhone used to be able to play through the Sound Dock and now it doesn't. Nothing's changed with the Sound Dock or the adapter but the iPhone has gone through iOS updates. Incidentally, my brand new iPhone 13 Pro can't play through the Sound Dock either.
My bad, apparently. Disconnecting and reconnecting the Sound Dock solved the problem. Since a light was visible through the front grill, I didn't twig to a power problem. We did have a power outage a couple of days prior to the problem appearing so that may have been the cause.
Bose Sound Dock II
