Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Cannot get verification code

Hi, i am trying to log in to my apple id and its asking for a verification code which should be sent to my phone number but i am not receiving any verification code from apple. In addition when i first verified my number for apple id it automatically verified my number without asking any code. Maybe my sim card was inserted on the phone. Bt now i have removed my sim and put it on another device because i reset my phone and trying to log back in to icloud to restore my data but i am not receiving any verification code. I have waited long time for the code to arrive but nothing is coming through. What is the issue here?

iPhone X

Posted on Jan 3, 2022 1:42 PM

Reply
1 reply
Sort By: 

Jan 4, 2022 1:29 PM in response to Tonnoy

Hello Tonnoy.


Thank you for using Apple Support Communities. Sounds like you're not receiving your verification codes for two-factor authentication. If so, we'd like to assist and point you in the right direction for help. To confirm, when you set up your two-factor authentication, did you follow the correct steps listed in this resource below?


Two-factor authentication for Apple ID - Apple Support


If you did follow these steps to set up two-factor authentication on your device and you're still not receiving your verification codes, you might have to request account recovery to regain access to your account. For details on account recovery, click here: How to use account recovery when you can’t reset your Apple ID password - Apple Support


Additionally, reaching out to Apple Support might also be another option you can take. They might need to review details linked to your account. Just in case, you can use the link below to reach them:


Get Support - Apple


Thank you for using Apple Support Communities. Best of luck.

Reply

Cannot get verification code

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.