Black screen during screen share
When I screenshare to my friends or family they say they see a black screen . How do you fix this . I restarted my phone , I tried hanging up and calling back . nothing is working
iPhone 13
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User profile for user:
KMB_12
User level:
Community Specialist
Hi pinkbeak,
Thank you for using Apple Support Communities. We understand others are seeing a black screen when you try to SharePlay with FaceTime. We'd like to help.
When this happens are you trying to share media that requires a subscription? Take a look at this resource: Use SharePlay to share screens in FaceTime on Mac - Apple Support
Specifically this section "When you're sharing your screen, others won't be able to see content that requires a subscription, a free trial, or a purchase or rental to view. With SharePlay, you can watch video together, listen to music together, or work out together by sharing content through supported apps."
We hope this helps.
Cheers!