My iphone 11 is frozen
My iphone 11 is frozen on the power off screen i have tried the suggested fix and it doesn't work, what can I do to shut it down? help
iPhone 11, iOS 14
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My iphone 11 is frozen on the power off screen i have tried the suggested fix and it doesn't work, what can I do to shut it down? help
iPhone 11, iOS 14
(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:
(2) If the above does not work then - Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.
Axel F.
(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:
(2) If the above does not work then - Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.
Axel F.
You are welcome.
No, I have no way of knowing why your iPhone was frozen because it is very difficult to pin point that remotely and without knowing the details of what was going on with your iPhone at the time.
Axel F.
Thank you so much I tried that earlier didn't work but it did this time ! very appreciative! do you know why it did that so maybe I can avoid it happening again??
My iphone 11 is frozen