I restarter my macbook air, and when i downloaded the ios it just keep asking for a disk password. I dont understand what the disk password is because i have tried my own password and no apple-id is connected to the mac.
MacBook Air 13″, macOS 10.15
I cant get access to anything in my macbook outside the «lock screen»
I cant get access to anything in my macbook outside the «lock screen»
Welcome to the Apple Support Communities.
Please go to Disk Utility (Finder > Go > Utilities), and select "View" > "Show All Devices". Select each device (or entry shown), and take a screenshot of it and upload them all here.
Jack
It appears that you have FileVault on, and "Disk Password" might even be a user account.
See: Use FileVault to encrypt the startup disk on your Mac - Apple Support.
Jack
disk password after restarting the mac
