You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Face ID disabled

Please my Face ID have been disabled! Is there any chance that I can repair it?

iPhone 7, iOS 15

Posted on Jan 4, 2022 4:07 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 4, 2022 4:16 AM

Not on an iPhone 7 (please update your product list :)!


See this support article:--> If Face ID isn't working on your iPhone or iPad Pro – Apple Support

and/or this one:--> If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support


If the issue persists, contact Apple Support directly, using this link:--> https://getsupport.apple.com/?caller=kbase&SG=SG003&category_id=SC0999&symptom_id=23303 , or make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


1 reply
Question marked as Top-ranking reply

Jan 4, 2022 4:16 AM in response to Labbaiak

Not on an iPhone 7 (please update your product list :)!


See this support article:--> If Face ID isn't working on your iPhone or iPad Pro – Apple Support

and/or this one:--> If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support


If the issue persists, contact Apple Support directly, using this link:--> https://getsupport.apple.com/?caller=kbase&SG=SG003&category_id=SC0999&symptom_id=23303 , or make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


Face ID disabled

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.