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screen time is not updating

My son's iPad has not been updated under Screen Time since Dec 28th.

I can't control it from my iPhone.

iPad, iOS 12

Posted on Jan 4, 2022 6:40 AM

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Question marked as Top-ranking reply

Posted on Jan 5, 2022 9:13 AM

I restarted both of the devices. Not working still and spinning.

4 replies

Jan 5, 2022 7:53 AM in response to brooklynmimi

Hello brooklynmimi,


Thanks for using Apple Support Communities. We understand that you're no longer able to use Screen Time to control your child's iPad. We're happy to look into this with you.


If you haven't already, review the Related Article at the top of this page to confirm you've followed all steps to set up parental controls. If the issue persists, restart both devices. Restarting can resolve many unexpected behaviors.

Restart your iPhone

Restart your iPad


Let us know the results. Be sure to include any other troubleshooting steps that you may have tried.


Cheers!


screen time is not updating

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