Software not upgrading
My Macbook is not upgrading, everytime I click the option it says, not connected to power, but it is connected to power. Please help me.
MacBook Air 13″, macOS 11.3
Question marked as
Hi,
If your MacBook Air has intel processor, resetting SMC could solve the issue.
How to reset the SMC of your Mac - Apple Support
If it doesn't help, try to check your MacBook Air with Apple Diagnostics if it reports battery or power adapter related error.
Use Apple Diagnostics to test your Mac - Apple Support
Apple Diagnostics reference codes - Apple Support
If they don't help, contact Apple Support or make Genius Bar reservation if your local retail AppleStore is open or find opened local Apple Authorized Service Provider to be examined your MacBook Air there.
Genius Bar Reservation and Apple Support Options - Apple
Apple - Find Locations - Location Selector