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Why can't I watch Netflix on Apple TV? Or how do I delete Netflix from Apple TV?

Why can't I watch Netflix on Apple TV? Or how do I delete Netflix from Apple TV?

Apple TV HD, tvOS 15

Posted on Jan 4, 2022 12:16 PM

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Question marked as Top-ranking reply

Posted on Jan 5, 2022 3:46 AM

Is this for Netflix on your Apple TV HD, tvOS 15?

What happens when you try to watch Netflix on Apple TV? Do your get an error message? What does it say?

Do you subscribe to Netflix? Does Netflix work on any other device with your Netflix account?


To delete apps, see here: Delete an app - Customize the Apple TV Home Screen - Apple Support

6 replies
Question marked as Top-ranking reply

Jan 5, 2022 3:46 AM in response to donnafrombrownsville

Is this for Netflix on your Apple TV HD, tvOS 15?

What happens when you try to watch Netflix on Apple TV? Do your get an error message? What does it say?

Do you subscribe to Netflix? Does Netflix work on any other device with your Netflix account?


To delete apps, see here: Delete an app - Customize the Apple TV Home Screen - Apple Support

Jan 20, 2022 9:14 AM in response to Loribalantic

If you subscribe to Netflix directly through Netflix, then contact them about canceling the subscription.

If you have a legacy Netflix subscription with billing through Apple, then you can cancel as described in the support document: How to cancel a subscription from Apple - Apple Support.


Separately from that,

For the Netflix app on your Apple devices, you can remove the app just as any other third party app.

For the Netflix app on Apple TV (2nd or 3rd generation), you can hide apps.

For the Netflix app on your smart TV or third party streaming device, see their support documentation.

NB 1: Removing an app does not terminate the subscription.

NB 2: Some pre-installed apps may refuse deletion.

Why can't I watch Netflix on Apple TV? Or how do I delete Netflix from Apple TV?

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