Itunes won't download because it is saying someone else has downloaded itunes on the computer. But there is no itunes in this computer

I want to download itunes on this computer. Computer just got fixed and all programs deleted. Keeps on notifying me that more than one person has downloaded itunes on this computer. I have to uninstall first. But there is no itunes in this computer. I wouldn't be here if I already have itunes.

Windows, Windows 6

Posted on Jan 4, 2022 1:09 PM

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Question marked as Top-ranking reply

Posted on Jan 5, 2022 8:59 AM

For general advice see Troubleshooting issues with iTunes for Windows updates.



The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. When reinstalling right click on the downloaded setup file and use run as administrator. It may also help to temporarily disable any non-Microsoft anti-virus.


Review the other boxes and the list of support documents further down the page in case one of them applies.


The further information area has direct links to the current and recent builds in case you have problems downloading, or want to revert to an older version if the current one won't work properly for you at the moment. Links to the most recent builds are now at the bottom of the page.



Your library and device backups should be unaffected by these steps but there are links to backup and recovery advice should it be needed.



tt2

1 reply
Question marked as Top-ranking reply

Jan 5, 2022 8:59 AM in response to gan525604

For general advice see Troubleshooting issues with iTunes for Windows updates.



The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. When reinstalling right click on the downloaded setup file and use run as administrator. It may also help to temporarily disable any non-Microsoft anti-virus.


Review the other boxes and the list of support documents further down the page in case one of them applies.


The further information area has direct links to the current and recent builds in case you have problems downloading, or want to revert to an older version if the current one won't work properly for you at the moment. Links to the most recent builds are now at the bottom of the page.



Your library and device backups should be unaffected by these steps but there are links to backup and recovery advice should it be needed.



tt2

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Itunes won't download because it is saying someone else has downloaded itunes on the computer. But there is no itunes in this computer

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