Apple Event: May 7th at 7 am PT
Hello,
I have been noticing a bug when using FaceTime. Every time that I am in a video call (in FaceTime) and change the focus to other app (with the call still running), when I get back on FaceTime the call is still up but my self-cam miniature turns shadowy black (as in the image below). Every time I need to restart the call and avoid using other apps to prevent the problem.
Best Regards
iPhone 13 Pro Max
Hey DannyFPS,
It looks like there's an interface issue occurring when using FaceTime and switching apps. We can help.
Have you tried restarting yet? If not, try that now: Restart your iPhone. Also make sure that the iPhone is running the latest iOS version: Update your iPhone, iPad, or iPod touch.
If you're still having trouble, let us know if it happens no matter which apps you switch to. For example, if you switch to Safari, does the same thing happen?
Cheers.
Hey DannyFPS,
It looks like there's an interface issue occurring when using FaceTime and switching apps. We can help.
Have you tried restarting yet? If not, try that now: Restart your iPhone. Also make sure that the iPhone is running the latest iOS version: Update your iPhone, iPad, or iPod touch.
If you're still having trouble, let us know if it happens no matter which apps you switch to. For example, if you switch to Safari, does the same thing happen?
Cheers.
Black selfcam miniature on FaceTime
