I have an iphone 5s that is locked and I bought it from someone whos had it a long time and they dont remember the apple id or password is there any way that I can unlock it or have it unlocked by a phone store?
No. Chances are you've been cheated. Are you sure the person you bought it was the original owner?
Even if the seller 'forgot' his iCloud password, he could have used any number of methods to reset/recover the password, then log in and decouple the phone from his account.
There is no way for you to remove the AppleID without the original owner's assistance. It's a standard security feature to discourage theft.
No. Chances are you've been cheated. Are you sure the person you bought it was the original owner?
Even if the seller 'forgot' his iCloud password, he could have used any number of methods to reset/recover the password, then log in and decouple the phone from his account.
There is no way for you to remove the AppleID without the original owner's assistance. It's a standard security feature to discourage theft.
See if they can recover the ID/password. Use every email address they can think of.
Apple ID - How to find your Apple - An iCloud e-mail address is an Apple ID.
If they forgot the Apple ID (iCloud) password, enter the Apple (iCloud) ID, and click Forgot Password. See if they can get a Rescue or Notification email option if necessary. Link to contact Apple Support at the end of the 2nd article.
Can I remove an apple id from my iphone with out the apple id or password
