"Mail, Contacts, Calendar" not even visible in iCloud for Windows app.

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Level 1

4 points

"Mail, Contacts, Calendar" not even visible in iCloud for Windows app.

I have a new PC with Windows 11 and outlook 2021. Trying to set up so my icloud email, calendar and contacts synch with outlook as i have done in the past. When i open the icloud for windows app, there is no longer an option to check for "mail, contacts, calendar and tasks". It's not that it is greyed out, it just isn't even there at all! I have checked that windows is up to date, i have uninstalled and reinstalled the icloud app. Outlook was loaded on to my new computer by Dell. Any suggestions on how i can get that option so i can synch my icloud with Outlook again?

Windows, Windows 10

Posted on Jan 4, 2022 7:09 PM

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Answer 1

Best reply

muguy

Level 9

76,321 points

Jan 4, 2022 8:18 PM in response to tmeares

There is nothing to check. You need to add the account through Outlook as per the support document from Microsoft. You may need to generate an app-specific password too as per the Apple support document.

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Answer 2

muguy

Level 9

76,321 points

Jan 4, 2022 7:27 PM in response to tmeares

Follow this: https://support.microsoft.com/en-us/office/add-an-icloud-email-account-to-outlook-4aed8b3d-3c68-4743-8973-f6bd1c56e040

If you are not logged into iCloud for Windows, you may need to create a app-specific password https://support.apple.com/en-us/HT204397

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Answer 3

tmeares Author

Level 1

4 points

Jan 4, 2022 8:15 PM in response to muguy

This did not work. I still do not see "mail, contacts, calendar and tasks" listed with a check box in icloud and therefore i can't check it and can't see an option to display my icloud calendar in Outlook's calendar. when i open the icloud app sometimes it will display "you can view Mail, contacts, calendar and tasks on icloud.com" and then the only option i am given is a link to icloud.com and a button that says "dismiss". There is still no way for me to check a box (to turn this feature on).

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Answer 4

tmeares Author

Level 1

4 points

Jan 4, 2022 8:56 PM in response to muguy

thank you. Yes, i did follow the steps in the link. It did work for the email. Now my icloud emails synch too. But it does not synch my contacts or calendar. I still can not view my icould calendar (and contacts) in outlook.

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"Mail, Contacts, Calendar" not even visible in iCloud for Windows app.

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