old iphone 5, never signed out. got new phone with new apple id, how can i sign out and clear phone for sale?

I have an old iphone5, I received a new one a few years after that, and now I have a newer one. I want to sell/get rid of the 5 but my id and password have changed. Needless to say, I don’t even remember the password. How can I clear everything out (besides manually) and sign out? Thanks for your help!

Posted on Jan 5, 2022 4:49 AM

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Posted on Jan 5, 2022 4:51 AM

If you do not remember the Apple ID Password then follow the steps given in this Apple Article -> If you forgot your Apple ID password - Apple Support


If you do not remember the Apple ID then follow the steps given in this Apple Article -> If you forgot your Apple ID - Apple Support

7 replies

Jan 19, 2022 1:47 AM in response to Scuba_diva

"....My apple ID has changed since i used this phone and i can't work out how to change it...."


If you don't know the appleID password that last avtivated that phone then you need to take it, the original receipt or email receipt and some personal ID to an Apple Store. Otherwise you need to recycle it for free at the store.

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old iphone 5, never signed out. got new phone with new apple id, how can i sign out and clear phone for sale?

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