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Why my 7+ go’s off when I took a picture

My iPhone 7 plus shutdown whenever i take a picture ( portrait pic ) w i can’t even turn it on with the button ..any solution please ?

Posted on Jan 5, 2022 8:05 AM

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Question marked as Best reply

Posted on Jan 5, 2022 8:13 AM

First try a Forced restart

https://support.apple.com/guide/iphone/force-restart-iphone-iph8903c3ee6/ios

If no better

You should arrange a repair

https://support.apple.com/iphone/repair/service

or: contact Apple Support 

Anything other than Screen or Battery may be a replacement phone and the price is in the article. Hopefully it will be the battery.


You can see additional service information within the following article:

Prepare your iPhone for packing and shipping

1 reply
Question marked as Best reply

Jan 5, 2022 8:13 AM in response to Waynew22

First try a Forced restart

https://support.apple.com/guide/iphone/force-restart-iphone-iph8903c3ee6/ios

If no better

You should arrange a repair

https://support.apple.com/iphone/repair/service

or: contact Apple Support 

Anything other than Screen or Battery may be a replacement phone and the price is in the article. Hopefully it will be the battery.


You can see additional service information within the following article:

Prepare your iPhone for packing and shipping

Why my 7+ go’s off when I took a picture

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