I have NOT dropped my phone however while scrolling tiktok weird lines took over my phone. Now i have alternating green, red, orange, white and blue lines in different places on my screen. Ever time i pick up my phone they are in different places. I've already hard reset my phone multiple times and no change! don't know why this is happening but my phone only 1 year or 2 old.
Hey there arienina,
Thanks for posting in Apple Support Communities. It sounds like you are experiencing vertical lines on your iPhone showing up in different locations. You've already begun to troubleshoot the issue by doing a force restart.
We'd recommend that you Contact Apple Support. It sounds like your iPhone would need service, and they'd be able to assist you with the options available based on your location.
If they suggest an inspection by a service provider, use this guide to get ready: Get your iPhone, iPad, or iPod touch ready for service. It's just really good to create a backup now, and know your Apple ID password too.
Take care.
Hey there arienina,
Thanks for posting in Apple Support Communities. It sounds like you are experiencing vertical lines on your iPhone showing up in different locations. You've already begun to troubleshoot the issue by doing a force restart.
We'd recommend that you Contact Apple Support. It sounds like your iPhone would need service, and they'd be able to assist you with the options available based on your location.
If they suggest an inspection by a service provider, use this guide to get ready: Get your iPhone, iPad, or iPod touch ready for service. It's just really good to create a backup now, and know your Apple ID password too.
Take care.
screen lines
