Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Video Recording Issue with 4K at 60 fps (High Efficiency) on iPHone 13 Pro Max

I am having an issue recording video with 4K at 60 fps (High Efficiency). While actually videoing, I can only zoom between .5 - 1.5, 1 - 3, or 3.1 - 9. I cannot zoom between .5 - 9. If you are not videoing, you can zoom from .5 - 9. The issue is only present while actually videoing.

This was not an issue on my previous iphones versions to my knowledge, but to be honest I never tried before on the iPhone 12 Pro Max I had.

This issue is not present at the other Record Video settings: Settings/Camera/Record Video

As a temporary fix, I changed my Record Video setting to 1080p at 60 fps.

I hope this information helps others experiencing the same issue.

Posted on Jan 6, 2022 5:43 AM

Reply
Question marked as Best reply

Posted on Jan 6, 2022 5:45 AM

This article may help you --> Record videos with your iPhone camera - Apple Support (IN)


1 reply

Video Recording Issue with 4K at 60 fps (High Efficiency) on iPHone 13 Pro Max

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.