You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone X keeps turning off

My phone turns off repeatedly.

My apps and are unresponsive. When they do turn on, they shut off within a minute or two.



iPhone XS

Posted on Jan 6, 2022 10:48 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 6, 2022 8:50 PM

Hi vegas1day,

Welcome to the Apple Community.


Wondering which iOS is installed on your iPhone ?

and

whether you have enough memory / storage for your iPhone to operate smoothly.


 How to check the storage on your iPhone:

 https://support.apple.com/en-us/HT201656


If needed:

Transfer photos and videos from your iPhone, 

https://support.apple.com/en-us/HT201302


OR, if storage is not a problem:


If your iOS or iPadOS device restarts or displays the Apple logo or a spinning gear unexpectedly

https://support.apple.com/en-us/HT203899


or

If your device has a frozen screen, doesn't respond when you touch it,

or becomes stuck when you turn it on, learn what to do.

https://support.apple.com/en-us/HT201412


AND If needed:


There is a "Get Support" link to Apple at top right on this discussion page.


All the best :-)

2 replies
Question marked as Top-ranking reply

Jan 6, 2022 8:50 PM in response to vegas1day

Hi vegas1day,

Welcome to the Apple Community.


Wondering which iOS is installed on your iPhone ?

and

whether you have enough memory / storage for your iPhone to operate smoothly.


 How to check the storage on your iPhone:

 https://support.apple.com/en-us/HT201656


If needed:

Transfer photos and videos from your iPhone, 

https://support.apple.com/en-us/HT201302


OR, if storage is not a problem:


If your iOS or iPadOS device restarts or displays the Apple logo or a spinning gear unexpectedly

https://support.apple.com/en-us/HT203899


or

If your device has a frozen screen, doesn't respond when you touch it,

or becomes stuck when you turn it on, learn what to do.

https://support.apple.com/en-us/HT201412


AND If needed:


There is a "Get Support" link to Apple at top right on this discussion page.


All the best :-)

iPhone X keeps turning off

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.