Airpods Pro EarTips wouldn’t snap back on
i had accidentally drop my airpods pro and the tip of the left side came off and it wouldn’t snap back on ..it slips off easily into my hands when trying to install it back on. What should i do?
User profile for user:
c_luc9
User level:
Community Specialist
Hello yonce240,
Thanks for reaching out to us in Apple Support Communities about not being able to put an ear tip back on the AirPod Pro. We're happy to help by looking into this more!
To help isolate the source of the issue, try putting on one of the additional ear tips included in the box to see if you have the same issue. This will tell us if the issue is with the ear tip f the AirPods itself. Here's a resource that can help:
Choose your AirPods Pro ear tips and use the Ear Tip Fit Test
Best Regards.