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I just upgraded my storage to 50gb and it still says I don’t have enough storage but on my storage it says I have 5 out 50 gbs used

Please help

iPhone XR, iOS 15

Posted on Jan 6, 2022 2:40 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 7, 2022 1:46 AM

I just upgraded my storage to 50gb and it still says I don’t have enough storage

You have upgrade iCloud storage and not device storage.

See this Apple article: What's the difference between device storage and iCloud storage?

https://support.apple.com/en-us/HT206504


but on my storage it says I have 5 out 50 gbs used

For iCloud storage see the following Apple articles:

Sign in and use iCloud.com

https://support.apple.chttps://support.apple.com/en-us/HT20110


Set up iCloud Drive

https://support.apple.com/en-us/HT204025

 

Access and manage your files in iCloud Drive

https://support.apple.com/en-us/HT201104


What does iCloud back up?

https://support.apple.com/en-us/HT207428


1 reply
Question marked as Top-ranking reply

Jan 7, 2022 1:46 AM in response to Domdickinson

I just upgraded my storage to 50gb and it still says I don’t have enough storage

You have upgrade iCloud storage and not device storage.

See this Apple article: What's the difference between device storage and iCloud storage?

https://support.apple.com/en-us/HT206504


but on my storage it says I have 5 out 50 gbs used

For iCloud storage see the following Apple articles:

Sign in and use iCloud.com

https://support.apple.chttps://support.apple.com/en-us/HT20110


Set up iCloud Drive

https://support.apple.com/en-us/HT204025

 

Access and manage your files in iCloud Drive

https://support.apple.com/en-us/HT201104


What does iCloud back up?

https://support.apple.com/en-us/HT207428


I just upgraded my storage to 50gb and it still says I don’t have enough storage but on my storage it says I have 5 out 50 gbs used

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