Frozen phone

AmarantiPM Said:

"Frozen phone: I tried to back up my iphone with ITunes via my laptop. It went through the motions but then froze and now I cannot get it to turn off or restart or receive or make calls. I have tried to contact Apple but have no luck."

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Refer tot he following:

A. Troubleshooting a Frozen iPhone:

• If the Screen isn’t Working on your iPhone or iPad - Apple Support
• If your iPhone is Stuck on the Apple Logo - Apple Support
• If your iPhone Won't Turn On or is Frozen - Apple Support
• If you Need More Help - iPhone - Apple Support

B. Troubleshooting Calls:

• Calls: If you can't Make or Receive Calls on your iPhone - Apple Support
• Messages: If you can't send or receive messages on your iPhone, iPad, or iPod touch - Apple Support
• "No Service": Is "No Service" shown on the top-left corner of your screen? If so, go here to fix this: If you See No Service or Searching on your iPhone or iPad - Apple Support