No order number on the Apple Store purchance receipt to initiate a return
I would like to return a MacBook purchased from the Apple Store. I have the receipt but no where on the receipt I can locate an Order Number. I received this receipt as an email and printout at time of purchase. Also the purchase does not show under my Apple ID purchases, I guess at time of purchase in store we did not buy it through the apple account but paid it directly via our credit card.
I am trying to initiate an order return online and apple website it keeps asking me for the order number that I don't have.
MacBook Air 13″, macOS 11.6