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My order does not appear - How can I return a product

Hello,


Three days ago I received my new Macbook pro M1 16 inches


The screen has a defect and I want to return it, but my order does not appear in my history, so I cannot ask for a return.


If I manually enter my order number, it says that it is already linked to my account


How can I issue a return or just make it appear at all?


Thank you

MacBook Pro 16″, macOS 12.6

Posted on Oct 14, 2022 8:38 PM

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Question marked as Best reply

Posted on Oct 14, 2022 11:59 PM

Hi,

Following article could help your issue.

Returns & Refunds - Shopping Help - Apple

If it doesn't help, contact Apple Support directly to ask about circumstance you face with now.

Official Apple Support


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My order does not appear - How can I return a product

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