So this just started happening a few weeks ago and it's been driving me nuts. For some reason when I play a video under purchased TV shows and movies it starts off blurry when it boots up. After about 5 seconds it corrects and the rest of the video plays fine because I actually have good internet speed and even have an ethernet connection. That's why I don't understand the blurry start. Any suggestions on how to fix it?
Hey there poweranimals,
Thanks for reaching out to the Apple Support Communities. We understand you're having issues with you movies and tv shows starting blurry on your Apple TV 4K, and we'd be happy to look into the best steps with you.
To get started, is this issue occurring when streaming tv shows and movies, when watching downloaded content, or both?
Also, give the steps listed in the following resources below a try that may be able to help with troubleshooting this issue:
Keep us updated on the results.
Have a great day!
Why are my TV shows starting blurry or fuzzy on my AppleTV 4k?
