Screen Dims Randomly
New Macbook Pro 16 dims the screen randomly. Then it returns. Tech Support actions do not help. Any newer answers appropriate to OS Monterey 12.1?
MacBook Pro 16″, macOS 12.1
cgiblets Said:
"Screen Dims Randomly: New Macbook Pro 16 dims the screen randomly. Then it returns. Tech Support actions do not help. Any newer answers appropriate to OS Monterey 12.1?"
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Perhaps this is a Faulty Device?
Hot exactly is Tech Support not happening? Seems to be a faulty device.
Your Screen is Failing.
From what you have reported, your screen is apparently failing. So, It is time fro a new screen. If you have not had this replaced, then it might be replaceable by Apple, free of charge --but that it Apple's call.
Perhaps this is a Faulty Device?:
How old is this MacBook Air? You have a one-year, out-of-the-box, limited-warranty with this. So, if it is covered under warranty, then see if you can get the screen replaced. Being faulty, it likely would be nothing on you. Ask Apple Support for a new screen.
- Apple Contact Us:
--- Contact Us - Choose Locations
--- Proceed from there as Necessary
NOTE: Due to the Coronavirus Pandemic, calls are taking a bit linger to get through. And, that makes sense, because many are at home working out-of-the-house or are taking classes over-the-web, this they have more time on their hands to contact Apple Support. So, it might take a bit to get through to Apple Support. But, just stay on the line, and someone will be with yo