My Iphone doesnt update to IOS 15.2,

hoyos1 Said:

"My Iphone doesnt update to IOS 15.2, I have already downloaded the 15.2 update but every time I press 'Install Now' it gets stuck in 'Verifying update...' , and it doesnt update, I need a solution because now it says my cellular data is turned off until I have the latest update and I cant get text messages or calls, if anyone has a solution please reply."

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Update Using a Computer:

Have a Computer Handy? Restart your iPhone***, and then attempt this update using your computer. If so, try using a computer to update. See my User Tip: Making Use of a Computer for Updating an iOS Device - User Tip

** Links on restarting your iPhone:

• Restart your iPhone - Apple Support
• Force Restart iPhone - Apple Support

hoyos1 Said:

"My Iphone doesnt update to IOS 15.2,: So if I have the backup ready, when my Iphone finishes updating will all my data be there?"

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Perhaps.

Try clearing apace, and then restoring.

Troubleshooting iPhone Storage:

Internal storage cannot be upgraded. It is what it is. So, the maximum internal storage capacity never increases, even if you upgraded your iCloud plan. Learn More here: What's the Difference Between Device Storage and iCloud Storage? Apple Support

So, what to do:

Clear Space:

Try clearing internal storage though use of the following:

What Space to Clear:

A. Clear Temporary Internet Files:

Clear your Temporary Internet Files(Cookies & Cache) of Safari:

• Cookies perform remembrance of certain site-entered data.
• Cache keeps a snapshot of the last time you visited a site.
• Go Here: Clear the History and Cookies from Safari on your iPhone, iPad, or iPod Touch - Apple Support

Also...



B. Clean TV and Music Libraries:

Remove all unneeded files from your TV and Music Libraries. Full-Movies take up 2-4GB typically, and a bunch of those would take up a load of storage, ideally. So, if you have any movies that are not needed, then delete them.

Also..

C. Clear "Other":

Clear the storage named "Other". It basically contains unnecessary files such as caches that are used for system ease of use - all of which gather over time: How to Clear "Other" in your iPhone's Storage - Use Backup - User Tips. Caches would be being used for remembrance of application use. So, clearing other may be the way to go about this, as it would be performs through use of a computer.

hoyos1 Said:

"My Iphone doesnt update to IOS 15.2,: Also should I leave my phone in the black screen after restarting or should I turn it back on?"

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Yes. Turn on the iPhone after restoring. Try my user tip, if the screen if black or not: Making Use of a Computer for Updating an iOS Device - User Tip

hoyos1 Said:

"My Iphone doesnt update to IOS 15.2,: Hi again, I finished updating my phone from the laptop and its up to date now, but there is still a problem, even after I updated it it stills shows an error for my cellular data, I'll attach an image so you can see and maybe give me a solution."

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5 Things to Try:

Report back which works.

A. Restarting the iPhone:

If any changes were made (i.e. Installed Apps), then Settings (i.e Wf-Fi), may have become manipulated technically. So, try restarting the iPhone:

1. Go To: Settings
2. Tap: General
3. Tap: Shut Down
4. Slide: Your Finger to the Right

B. Disable Cellular:

Try disabling Cellular, and using Wi-Fi instead, seeing if that makes all the difference. If already disabled, then enable it, and then re-disable it.

C. Try Manually Restarting your iPhone:

1. Go To: Settings
2. Select: General
3. Scroll to: the Very Bottom
4. Select: Shut Down
5. Slide Finger: to the Right
6. Wait: 30 Seconds
7. Power One: the iPhone
8. Try this Once More

D. Reset All Network Settings to Default:

Example of items that will be reset: (Wi-Fi Passwords, VPN Connections, etc)

1. Go To: Settings
2. Tap: General
3. Tap: Reset
4. Tap: Reset Network Settings.
5. Enter: [Your Passcode]

E. Remove then Inset the SIM Card

Try removing then reinserting the SIM card.

What do you mean by backup ready? A backup to iCloud or on a computer?

I will say that a backdoor way to do an update when nothing else works would be to just back up to a computer, restore to factory settings, and then restore from the backup. Restoring to factory settings always does so with the latest available version of iOS. I end up doing this occasionally just to try and recover some of the ballooning "Other" storage. But I've also done it because I didn't have enough free space to update (even with a computer) and the restore ended up loading the latest version of iOS.

hoyos1 wrote:

Thank you for responding but it didnt work :(, the option of carrier update doesnt pop up even after restarting.

There are troubleshooting guides out there. Just search for that message and you'll see it. I'll just say one suggestion is to remove the SIM card and place it back, or reset the network settings at  Settings > General > Reset > Reset Network Settings.

This is the only thing I can think of.

Manually update your carrier settings on your iPhone or iPad - Apple Support

You are welcome.