can't update passed Catalina

akilahmas Said:

"can't update passed Catalina: My Mac will not update passed Catalina. Is there a way to get the update outside of the system preference menu?"

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Troubleshooting macOS Upgrade:

Verify Compatibility:

A. Start Here: Learn About Compatibility and how to Identify your Specific Mac Model - Apple Support

B. How to Verify:

I. Reveal your Model:

What is the Model of your Mac? To find out...

1. Go to: Apple menu
2. Click: About this Mac
3. View: Second Line-Down

then...

II. Compare the Results:

• macOS Mojave 10.14 - Hardware Requirements - Apple Support
• macOS High Sierra 10.13 - Hardware Requirements - Apple Support

then...

III. If Compatible:

Back Up your Mac First:  Be certain you Create a Time Machine Backup of your Mac, so that way you can have something to restore your Mac from, should anything go wrong with the reconfiguration.

Hi,

If you want to update to Big Sur, following site could download Big Sur installer from Mac App Store.

https://apps.apple.com/us/app/macos-big-sur/id1526878132?mt=12

If you want to update to Monterey, following site could Monterey installer from Mac App Store.

https://apps.apple.com/us/app/macos-bigsur/id1576738294?mt=12