My Macbook Air is fairly new and showing battery X sign.

My Macbook Air is fairly new. I stopped using it for several months and now the battery icon has an X. It does not charge and it won't work unless plugged into a power source. Also, it automatically turns on as soon as a plug it in. When I check the battery health it says "normal" and a maximum capacity of 100%.

MacBook Air 13″, macOS 11.2

Posted on Jan 7, 2022 4:35 AM

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Posted on Jan 7, 2022 4:54 AM

Contact Apple Directly (https://support.apple.com/en-us/HT201232) or set up a Genius Bar appointment at the nearest Apple Store or at the nearest Apple Authorized Service Provider and have the Mac evaluated.


Apparently a hardware issue.

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My Macbook Air is fairly new and showing battery X sign.

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