Apple Intelligence is now available on iPhone, iPad, and Mac!

📢 Newsroom Update

Apple’s new MacBook Pro features the incredibly powerful M4 family of chips and ushers in a new era with Apple Intelligence. Learn more >

📢 Newsroom Update

Apple introduces M4 Pro and M4 Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Fake Battery Drained Icon

I had the battery on my MacBook Pro replaced. Now if I don’t use the machine overnight and it’s not plugged into power I get the symbol showing the battery is dead even though it’s not. I cannot turn the machine on until I plug it in. As soon as I plug the Mac back into power it turns on, shows the correct battery life (e.g 70%) and then runs fine even when not

connected to power. It just needs to be connected to power to boot up when it’s been asleep for a long period of time. What can I do to fix this?

MacBook Pro Retina

Posted on Sep 16, 2021 5:54 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 16, 2021 6:25 AM

Hi,

If your MacBook Pro has Intel Processor, resetting SMC could solve the issue.

How to reset the SMC of your Mac - Apple Support

If it doesn't help, try to run Apple Diagnostics if it's a hardware related issue.

Use Apple Diagnostics to test your Mac - Apple Support

Apple Diagnostics reference codes - Apple Support


1 reply

Fake Battery Drained Icon

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.