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Screen jumping around constantly

I have an iPad mini and the screen is constantly jumping around. It even does it when the screen is locked. Have you any ideas what I can do please 😁

Posted on Jan 7, 2022 9:21 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 7, 2022 9:34 AM

Begin with a forced-restart of your iPad - as this will often resolve an isolated software issue:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




If the restart does not resolve the problem, as described, you may have a hardware screen fault that will require repair. You wpild be well advised to seek assistance directly from from Apple Support


You can contact the Support Team using the Get Support link at top-right of this page. Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/gb/app/apple-support/id1130498044


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad:

Genius Bar Reservation and Apple Support Options - Apple


1 reply
Question marked as Top-ranking reply

Jan 7, 2022 9:34 AM in response to Paggers

Begin with a forced-restart of your iPad - as this will often resolve an isolated software issue:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




If the restart does not resolve the problem, as described, you may have a hardware screen fault that will require repair. You wpild be well advised to seek assistance directly from from Apple Support


You can contact the Support Team using the Get Support link at top-right of this page. Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/gb/app/apple-support/id1130498044


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad:

Genius Bar Reservation and Apple Support Options - Apple


Screen jumping around constantly

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